Budget Without Window Room
- 2 Single beds or 1 Double bed
Hotel · Almaty · Almaty City
Grand Aiser Hotel
A 4-star stay close to Baykonur metro, with a spa, fitness centre, and views over Almaty.
- 5-minute walk to Baykonur metro
- Fitness centre, sauna, Turkish bath, and massage
- 24-hour reception and room service
6.2
Nice
470 reviews
Booking.com 6.2 · 470 reviews
About
Grand Aiser Hotel
Grand Aiser Hotel sits about a 5-minute walk from Baykonur tube station, placing the city's metro within easy reach. The property offers a fitness centre, massage therapy, and a shared lounge, with Wi-Fi available throughout. On-site facilities include a cash machine and a lift, and the 24-hour reception supports flexible arrivals.
The hotel's public areas include a restaurant, bar, and coffee shop, while the spa and wellness centre adds a sauna, Turkish bath, and jacuzzi. Rooms are equipped with air conditioning, heating, and flat-screen TVs, and some categories include balconies or bathtubs. A business centre and meeting rooms cater to work trips, and the property offers laundry and grocery shopping services.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Metro access in five minutes — Baykonur tube station is a short stroll away, plus a supermarket nearby for essentials.
- Spa and wellness on site — Sauna, Turkish bath, jacuzzi, and massage are available, along with a fitness centre.
- Rooms with views — Guests repeatedly praise mountain and city views, particularly from upper floors.
–
Worth weighing
3 to weigh- Comfort score lags other categories — Guests rate comfort at 5.1, lower than rooms (6.4) and service (6.5).
- No pets allowed — The hotel does not accept pets, which may be a drawback for some travellers.
- Overall rating is modest — The property's 6.2 rating sits below the Almaty area average of 8.1.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Room
- 2 Single beds or 1 Double bed,2 Single beds
- Heating
- Bathtub
- Balcony
- Air conditioning
Suite
- 1 King-size bed and 1 Sofa bed,1 King-size bed,2 Single beds
- Heating
- Balcony
- Air conditioning
Junior Suite
- 1 King-size bed and 1 Sofa bed,1 Bunk bed,1 King-size bed
- Heating
- Air conditioning
Premium Suite
King Suite
- 1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness
- Fitness centre
- Sauna
- Turkish bath
- Jacuzzi
- Massage
Dining
- Restaurant
- Bar/ Lounge area
- Coffee shop
- In-room breakfast
- Packed lunches
- Special diet menus
- Children's buffet
Services
- 24-hour reception
- Room service
- Laundry
- Grocery shopping service
- Luggage storage
- VIP check-in/ -out
- 24-hour security
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/ Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 6.2/10 from 470 reviews
Booking.com · 6.2 · 470 reviews
6.2Verified guest“The views were great and the rooms were spacious with nice design. I stayed in a suite with a sauna on the 10th floor and loved the mountain view. There was a leak in the shower room, but the hotel promptly moved me to a similar room on the 9th floor. I'd recommend it for the location and comfort.”
6.2Verified guest“I found the location convenient, close to the main areas of Almaty in early 2013. I had meals at Entrecote, not far from the hotel. My standard twin room had very comfortable beds, central heating, a safe, and a flat-screen TV with satellite channels.”
6.2Verified guest“The food was excellent with a huge variety. The service was friendly, and I was fully satisfied. I stayed for five days and didn't want to leave—I'd happily return.”
6.2Verified guest“This hotel ticks every box for a perfect stay. Its location is ideal, in the center near a supermarket and steps from the main things to see. The rooms are spacious and comfortable, with well-equipped bathrooms that are always clean. The breakfast buffet is outstanding with many options. There's also a fitness center, sauna, and swimming pool.”
6.2Verified guest“Friendly staff and amazing views over the city or mountains. The location was particularly good, and it was an easy walk to everywhere.”
6.2Verified guest“I was very impressed with everything. The location was perfect, with a supermarket and metro nearby. I loved walking around the main areas and enjoying the mountain views. Service was top-notch, with room service and housekeeping taking good care of me. I also appreciated the on-site grocery shopping and shops. The rooms had all I needed, including a mini-bar and sitting area, and the in-room safe was reassuring.”
04 — Location
Getting around Almaty
The property sits in Almaty.
Getting Around: Baykonur tube station is a 5-minute walk, putting the metro within easy reach for exploring Almaty.
Nearby Conveniences: A supermarket is close by for any essentials, and the city center and main areas are walkable.
Pozharskogo Street 1, Almaty, Almaty City, 050022, Kazakhstan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 185 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is there parking available?
The hotel does not list parking as an amenity.
Are pets allowed?
No, pets are not allowed at Grand Aiser Hotel.
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the property.
The bottom line
Grand Aiser Hotel offers a convenient base near Baykonur metro with solid spa and dining options, but its lower comfort rating and strict no-pets policy may give some travellers pause.
6.2A decent mid-range choice for metro access and wellness facilities.
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